MCMaya Chen
Director of People Ops
"We went live in 41 days. That doesn't happen with anyone else."
Customer Win Wall · Issue No. 14
Every win starts here.
Closed-won stories, customer quotes, and logos — collected, celebrated, and kept where every Twincrester can find them.
547
customers
$42M
ARR celebrated
4.8
average NPS
+9
wins this month
Recently closed
Biggest wins of all time
ShopifyShopify Monthly MVPs
The wins we're talking about this month.
8 wins
Type
Industry
Region
Trophy wall
Every win, filterable.
Quote wall
Voices from the wall.
Real faces, real logos, real words — straight from the customers we're celebrating.
MC
IPIdris Patel
Chief People Officer
"We bought it for one team. Six months later, the whole company is on it."
DWDana Whitfield
VP Human Resources
"We weren't looking at alternatives. You've made our team's lives easier every year."
RBReggie Brooks
Head of Operations
"First time our principals have felt like one organisation."
NPNaomi Park
COO
"We hire half a year's headcount in November. Twincrest absorbed it without a blink."
TNTheo Nilsson
Head of Production
"Our freelance roster used to live in spreadsheets. Now it lives in Twincrest."
External reviews
What buyers are saying about us out loud.
Send these to prospects, drop them in proposals, or use them as proof points in your next discovery call.
Review site4.7 ★
G2
Peer-validated software reviews and category leadership.
Visit profile→
Review site4.8 ★
Capterra
Buyer-side reviews from SMB and mid-market evaluators.
Visit profile→
Review site9.1 / 10
TrustRadius
In-depth, long-form reviews from verified practitioners.
Visit profile→
Review site4.6 ★
Gartner Peer Insights
Enterprise-grade reviews from Gartner's verified community.
Visit profile→
Ask-for-a-quote kit
Every Twincrester is a quote-collector.
The best testimonials happen at the moment of the win — not three quarters later. Here's a copy-paste script you can drop into Slack, email, or LinkedIn DMs the second a customer says something great.
- 1Replace
{{first_name}}and{{specific_quote_or_moment}}. - 2Send within 48 hours of the win — fresh emotion wins.
- 3Drop the response in #customer-wins or this wall.
Opening · after a win moment
Hey {{first_name}} — that comment you made on Friday's call about "{{specific_quote_or_moment}}" really stuck with me. With your permission, I'd love to capture it as a short quote we could share with our team and a few prospects evaluating Twincrest. It would take you ~5 minutes and you'd get final approval on the wording. Open to it?Follow-up · gentle nudge
Hey {{first_name}}, circling back on the quick testimonial — totally fine if now's not the moment. If easier, I can draft something based on what you said and you just edit/approve. Want me to send a draft?3 prompts (pick any 1)
1. What problem were you trying to solve before Twincrest, and what was the cost of not solving it? 2. What changed in the first 30 / 60 / 90 days? 3. If a peer asked "should we bring in Twincrest?" — what would you tell them?
Closing · make it easy to say yes
You'll get final approval before anything goes anywhere. We can publish with full name + logo, first name + title only, or fully anonymous — your call. Thanks for being one of our favorite customers to work with.